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Friday, October 20, 2017
This Week Articles:
CFPB OMBUDSMAN'S OFFICE CELEBRATES CONFLICT RESOLUTION MONTH
Each year, October is observed as conflict resolution month-a time to highlight the benefits of constructive, informal approaches for resolving conflict. Throughout the United States, governments at all levels, businesses, and educational institutions focus attention on how conflict resolution techniques can benefit individuals and organizations. These techniques typically involve the assistance of neutral, trained professionals, such as ombudsmen, mediators, and facilitators, who can assist in resolving issues but do not advocate for a particular outcome.
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VICTORY MEDIA SETTLES FTC CHARGES CONCERNING ITS PROMOTION OF POST-SECONDARY SCHOOLS TO MILITARY CONSUMERS
The Federal Trade Commission and Victory Media, Inc. have reached a proposed administrative consent agreement resolving allegations that Victory Media violated Section 5 of the FTC Act in connection with its promotion of post-secondary schools to military consumers.
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TOYOTA FINANCIAL SERVICES OFFERS PAYMENT RELIEF TO CUSTOMERS AFFECTED BY CALIFORNIA WILDFIRES
PLANO, Texas, October 19, 2017 - Toyota Financial Services (TFS) announced it is offering payment relief options to its customers affected by the recent California wildfires. This broad outreach includes any Toyota Financial Services (TFS) or Lexus Financial Services (LFS) customer in the designated disaster areas and follows the company's recent payment relief programs for customers affected by Hurricane Harvey, Hurricane Irma, and Hurricane Maria.
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CFPB OUTLINES PRINCIPLES FOR CONSUMER-AUTHORIZED FINANCIAL DATA SHARING AND AGGREGATION
WASHINGTON, D.C. - The Consumer Financial Protection Bureau (CFPB) today outlined principles for protecting consumers when they authorize third party companies to access their financial data to provide certain financial products and services. These principles are intended to help foster the development of innovative financial products and services, increase competition in financial markets, and empower consumers to take greater control of their financial lives. The principles reiterate the importance of protecting consumers to all stakeholders that provide, use, or aggregate consumer-authorized financial data.
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ATTORNEY GENERAL FROSH LEADS COALITION OF STATE ATTORNEYS GENERAL IN SUING THE U.S. DEPARTMENT OF EDUCATION FOR REFUSING TO ENFORCE THE GAINFUL EMPLOYMENT RULE
BALTIMORE, MD (October 17, 2017) - Maryland Attorney General Brian E. Frosh today led a coalition of 18 states in suing the U.S. Department of Education and Secretary Betsy DeVos for refusing to enforce the Gainful Employment Rule, a federal regulation designed to protect students from predatory for-profit schools. Today's filing was co-led by Maryland Attorney General Frosh and Pennsylvania Attorney General Josh Shapiro.
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PTP PARTNERS WITH CALLMINER, BRINGING ADVANCED SPEECH ANALYTICS TO IMPROVE CONTACT CENTER PERFORMANCE AND CUSTOMER EXPERIENCE
WALTHAM, MA - CallMiner, the award-winning platform provider of speech and customer engagement analytics today announced its partnership with PTP, a leading customer experience (CX) consulting firm.
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THIRD ANNUAL MONEY UNDER 35 REPORT FINDS FINISHING COLLEGE PAYS OFF
WILMINGTON, Del., Oct. 04, 2017 (GLOBE NEWSWIRE) -- A study of millennial finances released today underscores the importance of college completion for young adults in achieving financial health. The study, Money Under 35, found most young adults with a degree are in "good" or "excellent" financial health, more likely to have a job, earn higher wages, own a home and manage their credit, while those who started but didn't finish college often lag behind their peers.
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CFPB REPORT FINDS CONSUMER COMPLAINTS SPURRED ACTIONS THAT BROUGHT MORE THAN $750 MILLION IN RELIEF FOR STUDENT LOAN BORROWERS
WASHINGTON, D.C. - The Consumer Financial Protection Bureau (CFPB) today released a report that shows complaints by student loan borrowers have driven actions that have produced more than $750 million in relief for student loan borrowers and strengthened the student loan repayment process for millions more. These changes include automatic student loan interest-rate reductions for eligible servicemembers, more protections around federal student loan repayment relief, and the elimination of surprise "auto defaults" from most new private student loan contracts. The report shows also that in the last year the CFPB received more than 20,000 complaints from student loan borrowers, who report that widespread student loan servicing problems persist.
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NOBLE SMARTACCEPT® WINS 2017 CUSTOMER CONTACT CENTER TECHNOLOGY AWARD
Atlanta, GA - Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, is the recipient of TMC's "2017 CUSTOMER Contact Center Technology Award" for NobleS martAccept®. The award is presented by CUSTOMER magazine.
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FTC OBTAINS COURT ORDER AGAINST SCHEME THAT SOLD FAKE PAYDAY LOAN DEBT PORTFOLIOS
The Federal Trade Commission has obtained a $4.1 million judgment and a ban on handling certain sensitive financial information about consumer debts against an operation that sold lists of fake payday loan debts to debt collectors.
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THE TRUTH ABOUT THE ARBITRATION RULE IS IT PROTECTS AMERICAN CONSUMERS
This summer, the Consumer Financial Protection Bureau issued a rule that prevents financial companies from using arbitration clauses to deny groups of consumers the ability to pursue their legal rights in court. We put this rule in place after conducting a comprehensive study that found that these clauses were effectively blocking billions of dollars of relief for millions of harmed consumers. Opponents of our rule are now doing everything they can to prevent these protections from taking effect.
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SCOTT TUCKER AND TIMOTHY MUIR CONVICTED AT TRIAL FOR $3.5 BILLION UNLAWFUL INTERNET PAYDAY LENDING ENTERPRISE
Joon H. Kim, the Acting United States Attorney for the Southern District of New York, announced today that SCOTT TUCKER and TIMOTHY MUIR were convicted after a five-week jury trial on all fourteen counts against them, for operating a nationwide internet payday lending enterprise that systematically evaded state laws in order to charge illegal interest rates as high as 1000% on loans.
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DebtConnection.com is a searchable database of collection products and services.
The following Updates and New Entries occured since the last At A Glance was sent:
Portfolios For Sale
$467,630.00     Payday Loans
Liberty Credit Management
http://www.debtconnection.com/portfolio.asp?8038  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8084  

$2,406,670.00     Credit Cards
BAL Financial LLC
http://www.debtconnection.com/portfolio.asp?8037  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1774  

$37,947,110.00     Credit Cards
BAL Financial LLC
http://www.debtconnection.com/portfolio.asp?8036  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1774  

Brokers
PALMETTO DEBT MANAGEMENT PARTNERS, LLC
William Lowery
844-428-3328
More Information

Debt Sellers
LIBERTY CREDIT MANAGEMENT
Ryan Evans
562-346-4489
More Information

Industry Events
ACA International Fall Forum & Expo 2017
ACA International
Loews Chicago
Chicago, IL
November 1 - 3, 2017
More Information

NASP 2017 Annual Conference
J.W. Marriott
Austin, TX
November 5 - 8, 2017
More Information

Collection and Recovery Solutions 2018
Four Seasons Las Vegas
Las Vegas, NV
May 9 - 11, 2018
More Information

Debt Connection Symposium & Expo 2018
JW Marriott Austin
Austin, TX
September 5 - 7, 2018
More Information

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