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Wednesday, October 18, 2017
Mid Week Articles:
CFPB OUTLINES PRINCIPLES FOR CONSUMER-AUTHORIZED FINANCIAL DATA SHARING AND AGGREGATION
WASHINGTON, D.C. - The Consumer Financial Protection Bureau (CFPB) today outlined principles for protecting consumers when they authorize third party companies to access their financial data to provide certain financial products and services. These principles are intended to help foster the development of innovative financial products and services, increase competition in financial markets, and empower consumers to take greater control of their financial lives. The principles reiterate the importance of protecting consumers to all stakeholders that provide, use, or aggregate consumer-authorized financial data.
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ATTORNEY GENERAL FROSH LEADS COALITION OF STATE ATTORNEYS GENERAL IN SUING THE U.S. DEPARTMENT OF EDUCATION FOR REFUSING TO ENFORCE THE GAINFUL EMPLOYMENT RULE
BALTIMORE, MD (October 17, 2017) - Maryland Attorney General Brian E. Frosh today led a coalition of 18 states in suing the U.S. Department of Education and Secretary Betsy DeVos for refusing to enforce the Gainful Employment Rule, a federal regulation designed to protect students from predatory for-profit schools. Today's filing was co-led by Maryland Attorney General Frosh and Pennsylvania Attorney General Josh Shapiro.
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PTP PARTNERS WITH CALLMINER, BRINGING ADVANCED SPEECH ANALYTICS TO IMPROVE CONTACT CENTER PERFORMANCE AND CUSTOMER EXPERIENCE
WALTHAM, MA - CallMiner, the award-winning platform provider of speech and customer engagement analytics today announced its partnership with PTP, a leading customer experience (CX) consulting firm.
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THIRD ANNUAL MONEY UNDER 35 REPORT FINDS FINISHING COLLEGE PAYS OFF
WILMINGTON, Del., Oct. 04, 2017 (GLOBE NEWSWIRE) -- A study of millennial finances released today underscores the importance of college completion for young adults in achieving financial health. The study, Money Under 35, found most young adults with a degree are in "good" or "excellent" financial health, more likely to have a job, earn higher wages, own a home and manage their credit, while those who started but didn't finish college often lag behind their peers.
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CFPB REPORT FINDS CONSUMER COMPLAINTS SPURRED ACTIONS THAT BROUGHT MORE THAN $750 MILLION IN RELIEF FOR STUDENT LOAN BORROWERS
WASHINGTON, D.C. -The Consumer Financial Protection Bureau (CFPB) today released a report that shows complaints by student loan borrowers have driven actions that have produced more than $750 million in relief for student loan borrowers and strengthened the student loan repayment process for millions more. These changes include automatic student loan interest-rate reductions for eligible servicemembers, more protections around federal student loan repayment relief, and the elimination of surprise "auto defaults" from most new private student loan contracts. The report shows also that in the last year the CFPB received more than 20,000 complaints from student loan borrowers, who report that widespread student loan servicing problems persist.
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DO YOU NEED A MILLENNIAL MENTOR? GET READY FOR THE LATEST FAD TO HIT CORPORATE AMERICA
While some people in the workforce love to disparage the Millennial generation - echoing complaints about young employees that have been bandied about by older workers since time immemorial - others are looking to the most recent additions to corporate life to help companies survive.
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FTC OBTAINS COURT ORDER AGAINST SCHEME THAT SOLD FAKE PAYDAY LOAN DEBT PORTFOLIOS
The Federal Trade Commission has obtained a $4.1 million judgment and a ban on handling certain sensitive financial information about consumer debts against an operation that sold lists of fake payday loan debts to debt collectors.
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NOBLE SMARTACCEPT® WINS 2017 CUSTOMER CONTACT CENTER TECHNOLOGY AWARD
Atlanta, GA - Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, is the recipient of TMC's "2017 CUSTOMER Contact Center Technology Award" for NobleS martAccept®. The award is presented by CUSTOMER magazine.
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FCC SETTLES NEW YORK CITY E-RATE INVESTIGATION WITH VERIZON
WASHINGTON, October 17, 2017-The Federal Communications Commission today announced a settlement with Verizon for possible violations of the FCC's competitive bidding rules for the E-rate program. Verizon agreed to pay $17.68 million to resolve parallel investigations by the FCC and U.S. Department of Justice, $17.325 million of which will be repaid to the Universal Service Fund (USF). Verizon has further agreed to withdraw any rights it may have to hundreds of millions of dollars in requested and undisbursed E-rate support.
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FTC, STATE LAW ENFORCEMENT PARTNERS ANNOUNCE NATIONWIDE CRACKDOWN ON STUDENT LOAN DEBT RELIEF SCAMS
The Federal Trade Commission, along with 11 states and the District of Columbia, today announced "Operation Game of Loans," the first coordinated federal-state law enforcement initiative targeting deceptive student loan debt relief scams. This nationwide crackdown encompasses 36 actions by the FTC and state attorneys general against scammers alleged to have used deception and false promises of relief to take more than $95 million in illegal upfront fees from American consumers over a number of years.
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SENATE SHOULD VACATE THE HARMFUL CONSUMER BANKING ARBITRATION RULE
When the Senate returns from recess, it will have the opportunity to consider vacating the Consumer Financial Protection Bureau's final rule related to arbitration agreements. In making that decision, senators must ask whether the rule achieves its intended purpose of increasing compliance with consumer protection laws and improving the treatment of consumers without creating other significant harm and increasing costs.
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THE TRUTH ABOUT THE ARBITRATION RULE IS IT PROTECTS AMERICAN CONSUMERS
This summer, the Consumer Financial Protection Bureau issued a rule that prevents financial companies from using arbitration clauses to deny groups of consumers the ability to pursue their legal rights in court. We put this rule in place after conducting a comprehensive study that found that these clauses were effectively blocking billions of dollars of relief for millions of harmed consumers. Opponents of our rule are now doing everything they can to prevent these protections from taking effect.
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MOUNTAIN AMERICA CREDIT UNION LEADS BUSINESS SHARE ACCOUNT RANKINGS IN WESTERN U.S.
WEST JORDAN, Utah, Oct. 16, 2017 (GLOBE NEWSWIRE) -- Mountain America Credit Union Business Services was recently ranked first among credit unions in business share accounts in the Western region and ranked second nationally by NCUA.gov.
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CALIFORNIA BOSSES CAN NO LONGER ASK YOU ABOUT YOUR PREVIOUS SALARY
A landmark new law designed to narrow the gender pay gap in the nation's most populous state bars California employers from inquiring about applicants' previous salaries and benefits.
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DIALOG DIRECT IMPLEMENTS CALLMINER'S SPEECH ANALYTICS TO IMPROVE AGENT ADHERENCE, BOOST CUSTOMER SATISFACTION AND CLOSING RATES
Waltham, MA -- CallMiner, the award-winning platform provider of speech and customer engagement analytics, announces today its selection by Dialog Direct, a marketing and customer engagement solution provider that helps brands connect with their customers. CallMiner's Eureka platform and MyEureka solution provide Dialog Direct with a complete proven call analytics platform that transcribes 100 percent of customer conversations into searchable text.
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BANK WATCHDOGS ASKED WHETHER THEY NEED POWER TO REGULATE EQUIFAX
A key Republican lawmaker wants to know whether U.S. bank regulators should be given more power to supervise credit-reporting companies after a massive data breach at Equifax Inc. exposed gaps in oversight.
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SCOTT TUCKER AND TIMOTHY MUIR CONVICTED AT TRIAL FOR $3.5 BILLION UNLAWFUL INTERNET PAYDAY LENDING ENTERPRISE
Joon H. Kim, the Acting United States Attorney for the Southern District of New York, announced today that SCOTT TUCKER and TIMOTHY MUIR were convicted after a five-week jury trial on all fourteen counts against them, for operating a nationwide internet payday lending enterprise that systematically evaded state laws in order to charge illegal interest rates as high as 1000% on loans.
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DebtConnection.com is a searchable database of collection products and services.
The following Updates and New Entries occured since the last At A Glance was sent:
Portfolios For Sale
$467,630.00     Payday Loans
Liberty Credit Management
http://www.debtconnection.com/portfolio.asp?8038  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8084  

$2,406,670.00     Credit Cards
BAL Financial LLC
http://www.debtconnection.com/portfolio.asp?8037  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1774  

$37,947,110.00     Credit Cards
BAL Financial LLC
http://www.debtconnection.com/portfolio.asp?8036  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1774  

$1,768,459.00     Payday Loans
Liberty Credit Management
http://www.debtconnection.com/portfolio.asp?8033  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8084  

Debt Sellers
LEGACY GROUP UNITED
Kaitlynn Obrien
877-827-9328
More Information

Industry Events
ACA International Fall Forum & Expo 2017
ACA International
Loews Chicago
Chicago, IL
November 1 - 3, 2017
More Information

NASP 2017 Annual Conference
J.W. Marriott
Austin, TX
November 5 - 8, 2017
More Information

Collection and Recovery Solutions 2018
Four Seasons Las Vegas
Las Vegas, NV
May 9 - 11, 2018
More Information

Debt Connection Symposium & Expo 2018
JW Marriott Austin
Austin, TX
September 5 - 7, 2018
More Information

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